Kmart Photo Challenge Winner!

World of Kmart wishes everyone a Happy New Year! The new year will bring new and exciting things to the World of Kmart site! The first is the winner of the Kmart Photo Challenge that was announced last month.

And the winner is the user who submitted this entry-

"This Big Kmart store in Hendersonville, TN has some interesting features that are shown in the pictures. The first, of the road sign, shows the newest Kmart logo - pretty rare for your typical Big Kmart in the South. However, as you can see in the background, the main exterior storefront signage is still the standard Big Kmart design of the 1990s. The second photo shows a relatively unique Big Kmart Garden Shop patio exterior. Since these pictures were taken in December, there was nothing growing and the external doors to the Garden Shop were locked, though one could go in through the store to see some bicycles blocking the Garden Shop exit and the usual array of hoses, garden tools, and stacks of bottled water somewhat haphazardly strewn about.

The interior picture of the center aisle of the store is shot from the rear toward the front, and you can see the "Thank you for shopping Big Kmart" signage that is found in most stores. The American flag seems to be a new and nice touch, though. You can see the old-style large circular air vents, even! The store is organized such that the soft lines (clothing, shoes, and infants) and cashiers are on the right side upon entry, and everything else is on the left side. There were a lot of carts intruding upon the entry lobby space, and the atmosphere, well, it was fantastic for a Kmart fan but still cannot really compare to a Target or Wal-Mart. This store is fairly large and well organized, and there were plenty of salespeople and cashiers to help in the week before Christmas. In fact, there were more cashiers than shoppers checking out - plus, the cash registers were numbered 4-7. I believe they removed #1-3 to make room for seasonal merchandise,
 recognizing that four cash registers were plenty to handle the amount of business a Kmart does - but I wonder how Black Friday went with only 4 registers and the Customer Service desk? (Note: for comparison, the nearby Wal-Mart has 20 + 8 self checkout lanes; whereas other Middle Tennessee area Kmarts generally have 7 checkout lanes, even if only a couple are open at most times.)

Ok, before we get too far into details, let's wrap up with the history and competition trivia. The 89,000 square foot Kmart opened in 1976 (any surprise from the standard 70's Kmart exterior facade so prevalent in the South?) alongside some grocery stores, but by 1991 the grocery stores were all closed, and by 1997 Eckerds left, leaving Kmart as the sole large/chain anchor. Today, some competitors to Kmart fill up the other major spots in the shopping center - Big Lots and Dollar General. In 1989, a Wal-Mart opened down the road, but luckily this Kmart survived... until 2005, when it relocated away from Main Street and opened as a 205,000 sq foot Supercenter. Somehow, this Kmart remains open as of Christmas 2009 though. The average household income within a 5-mile radius is almost $75,000 - not sure if this helps or hurts Kmart's business. The City of Hendersonville seemed to have wanted to "revitalize" this corner of the city center and make a new hip-urban lifestyle center, but from our visit, an aging shopping center still stands.

Overall, the interior of this Big Kmart is pretty standard and well-decorated and nicely stocked for a Kmart, but with some twists on the exterior signage. I'm surprised it remains open with a Wal-Mart Supercenter so close, but hopefully there is enough population to support both stores. All in all, a pretty nice, but aging, store."

Thanks to everyone who participated and congratulations to the winner! Your Kmart gift card will be on its way soon!

Special Report: Shop Your Way Rewards

K'Ching Round 2?

Back in July, I wrote about a new program Kmart was testing in select markets called Kmart Smart Rewards. The program including using a card to get discounts and rewards when you shopped at Kmart stores. A few weeks ago it was rolled out nationally under the name Shop Your Way Rewards. It still has the same benefits as before, including the K'Ching surprises at Kmart, 1% back in rewards, & no receipt returns, but now its available for the Sears Holdings family of stores and websites. The card can now be used at not just Kmart stores but also at Sears stores, Lands End at Sears, Craftsman.com, Kmart.com, Sears.com, and Mygofer.com.

When I wrote about the original Kmart Smart Rewards program I said it can help build loyalty and return trips to Kmart. I again echo that sentiment, now that this program has gone national. I believe it can be a slight edge for them against Wal-Mart and Target. Most stores these days have some type of loyalty card program, because it works. Everywhere from Dick's Sporting Goods, Best Buy, CVS, Kroger, to PetSmart have a loyalty card program. Wal-Mart and Target are in the minority now as stores without it.

I signed up for the original Kmart Smart Rewards Program as it was available in my area and they automatically sent me a new Shop Your Way Rewards card when it was launched to replace the KSR program. I get frequent emails for special deals with my card at Kmart and Sears. So far from first hand experience, I think it will be a successful endeavor for Sears Holdings.

What do you think? Is this program a good idea or is it another one of Sears Holdings failed attempts to spur business?

Spotlight: Big Kmart - Buford, GA

Big Kmart 1605 Buford Hwy in Buford, GA.

(Note: This store is also featured in a post here about its closing in April 2012.)

Recently I visited the Kmart in Buford, GA, which is only a few miles away from the Mall of Georgia (largest mall in Georgia).

This store used to have a K Cafe. The area is now more selling space for the baby/infant section. One odd thing they did at this store was they removed some of the registers and made it into more selling space. Unfortunately, I don't have pictures of either. This is one of the Kmarts that has a Large Appliance section in it. (picture below)

Overall not too much exciting or unique about this store.

Sorry for the lack of updates to the blog in the last couple months, things have been very busy for me. I have several updates lined up, so keep checking back!

Special Report: Sears Grand, Viable Concept Gone To Waste?

(Editors Note: Kmart World toured the Las Vegas Sears Grand in 2016, click here to check it out.)

Sears Grand is one of countless concepts rolled out by Sears Holdings, but one that had great potential. Back in 2003 the first Sears Grand store opened in West Jordan, Utah, followed by 4 other locations, including one in Las Vegas, NV. The Review Journal has an article about Sears Grand and the Las Vegas location. In the article Sears Vice President, speaking of the Sears Grand concept said "This offers us an off-mall growth opportunity." A few years later that opportunity turned out to be Kmart and the Sears Grand concept was all but abandoned.

(Image courtesy of Searsmedia.com) Unknown Location

(Image courtesy of Unknown) West Jordan, Utah

So here we are in 2009, Sears and Kmart are both struggling and still trying new concepts (mygofer anyone?) to little success. What if Sears would have went with Sears Grand and rolled it out nationwide? Would things be different for Sears Holdings today?

(Image courtesy of Searsmedia.com) Las Vegas, NV

One thing to remember is that the Sears Grand concept was developed and opened just before the Sears-Kmart merger. Sears Grand was the brain child of the then CEO of Sears. Once Kmart purchased Sears and Eddie Lampert began his rein of the companies, all previous concepts and ideas pretty much died in their current form. What Lampert did was a cheap remodel of some Kmart locations into Sears Essentials, Lampert later dumped the Essentials and renamed them all Sears Grand. Unfortunately those Sears Grands were just Kmart's with an expanded assortment of Sears items in a cheaply remodeled store.

(Image courtesy of AP) West Jordan, Utah

The thing is the original Sears Grands were pretty much a hybrid of a Sears and Kmart store. They weren't a Kmart with a few Sears items thrown in though. They were a from-the-ground-up new store. Below you will find the Sears Grand Fact Sheet, that will give you an idea of what to expect at one of the few original locations.

Overview:
Sears Grand is a one-stop home and family solution center that delivers a mix of quality products such as Sears' proprietary and national brands that no other store provides. Everything busy people need to maintain their homes and keep their family on-the-go can conveniently be found here, under one roof.

Sears Grand is a one-level store that carries everything from milk to refrigerators, bathing suits to sun block and car seats to baby food. Sears Grand offers the best of what Sears is known for – appliances, lawn and garden supplies, electronics, tools, automotive products and services, sporting goods, apparel and hardware – with an innovative mix of convenience-inspired items - health and beauty products, greeting cards, dry grocery, pet food and magazines.

Brands/Products/Services:
Sears Grand offers a mix of quality brands that no other retailer offers, such as Kenmore, Craftsman, Lands’ End, Die Hard, as well as Nike, CoverGirl, GE, Levis, Sony, Carters, Huggies, Apostrophe, KitchenAid and more.

Sears Grand’s unique product and service offerings enable multi-tasking families to efficiently manage their busy lives and households. Sears Grand product categories include: apparel, appliances, lawn and garden, plant nursery (in some stores), sporting goods, toys, baby care, cleaning supplies, mattresses, home/seasonal décor, pantry items, pet food, cards and party supplies, books, magazines and electronics (TVs, CDs, DVDs, games).

Shoppers also will find an array of convenient services at Sears Grand including: an auto center, custom paint mixing, window blind cutting and key cutting.

Shopping Experience:
The Sears Grand concept was created based on what customers want and need. The one-level store is brightly lit with wide, uncluttered aisles and easy checkout lanes at the exit. A racetrack format combined with colorful, bilingual signage make it easy for customers to navigate the 165,000 to 210,000 sq. foot stores easily. Additionally, price verifiers throughout the store enable customers to easily identify the price on any product or call for assistance if needed.

To make the shopping experience even more convenient and fun, Sears Grand features shopping carts that have a kid-friendly racecar theme and are equipped with cup holders for mom and dad. The stores also feature convenient services and a café where busy families can grab a bite to eat. 

(Image courtesy of Salt Lake Tribune) West Jordan, Utah

Special thanks to Erica n Juan on Flickr for the three photos below. This is the Sears Grand in Austin, TX.





So there you have it- Sears Grand, a viable concept gone to waste?

What do you think, did Eddie Lampert make a mistake by not continuing the expansion of Sears Grand, or was it just another disposable concept?

Spotlight: Jacksonville, FL Kmarts

(Neptune Beach, FL)

Well its been a few weeks since the last update, sorry for the delay.
Jacksonville, FL is home to several Kmart locations, and today we are going to look at a couple of them.

First is located on the outskirts of Jacksonville in Neptune Beach, FL. This location was remodeled and expanded in the very early 2000's. Before that it was a very small and outdated store, complete with wood trim inside. Today, it looks like most regular Kmart inside, with nothing really special about it. It does not have a K Cafe or any restaurant inside. The side of the store has the former Auto Center bays, which are sometimes used for special sales and storage. Pictures were taken in September of 2007, location is still open today.



In the picture above you can see on the right where the store was expanded (the lighter colored roof part). [Image courtesy of Bing Maps]


Second location is on Beach Blvd. in the middle of Jacksonville, FL. This location I have visited since being a small child and can remember the old pre-1990 logo on the building and road sign. This Big Kmart lives up to its name, as its a very big store. It still has a K-Cafe in it, which was formerly a Little Caesars. At one time this location had a Kmart foods attached to the left of the store. It was then a craft store for many years and is currently vacant, Kmart occasionally uses the space for special sales. I'd like to know approximately what year this store was built, if anyone has an idea please post a comment. Unfortunately the pictures I took of this store are on my desktop computer which is currently broken.

On the far left is up until the first white line in the roof is where the Kmart foods was located and is currently vacant. The rest of it is Kmart, but as you can see it's a very large store. [Image courtesy of Bing Maps]


The last location was in Jacksonville Beach, FL. It closed in the mid-2000's to make way for a Home Depot. This was a nicer looking and well kept store inside. It also had a K-Cafe. Unfortunately, I don't have any pictures of it before it closed or any history of the store.

[Image courtesy of Bing Maps]


That concludes today update. The next one will be very soon, not 2-3 weeks, I promise!